You may return an item to either of our local Quips 'N' Quotes stores.
If you prefer to return your online order back to us, please follow these steps:
1) Please contact us via email at firstname.lastname@example.org to request a return.
2) Most items purchased at shopquips.com may be returned within 14 days from date of purchase; excluding Funko products (see details below)
3) Returned items must be new & in original packaging materials (including the bar code/UPC label), accessories and instructions. Quips 'N' Quotes reserves the right to deny any return not meeting these guidelines.
4) Items purchased at our local Quips 'N' Quotes stores may only be returned at a store location.
5) Refunds will be issued in the same form as the original payment.
6) Ecommerce Store Manager has final approval on all returns or disputes.
Items NOT eligible for returns or exchanges include:
1) All Funko products with the exception of special circumstances: incorrectly received item or manufacturer's defect item.
2) Protective essential products including face masks, hand sanitizer, nitrile gloves, thermometers, face shields and face mask filters.
2) Sale & Clearance merchandise
3) Holiday merchandise